Privacy Policy

Article 1: Introduction

This privacy policy applies to the website: https://www.ibc-aviation.com/en/ and to sales concluded with IBC Aviation's clients.

The purpose of this privacy policy is to inform users of the site and clients about:

  • How their personal data are collected and processed. Personal data are considered any information that can identify a user or client;
  • The rights of users and clients regarding their data;
  • The person responsible for the collection and processing of personal data;
  • To whom these data are transmitted or not;
  • Where applicable, the site's policy regarding "cookies".

This privacy policy complements the legal notices available at the following address: https://www.ibc-aviation.com/en/legal-notice.html

This privacy policy forms an integral part of IBC Aviation’s General Terms and Conditions of Sale.

Article 2: General Principles for Data Collection and Processing

In accordance with Article 5 of the European Regulation 2016/679 (GDPR), the collection and processing of user or client data adhere to the following principles:

  • Lawfulness, fairness, and transparency: Data can only be collected and processed with the consent of the user or client who owns the data. Whenever personal data are collected, the user or client will be informed of the collection and its purpose;
  • Limited purposes: Data collection and processing are carried out to meet one or more objectives set out in these general conditions of use;
  • Data minimisation: Only the data necessary for the proper execution of the objectives pursued by the site and IBC Aviation are collected;
  • Storage limitation: Data are stored for a limited period, which is communicated to the user or client. If it is not possible to specify the duration, users or clients are informed of the criteria used to determine it;
  • Integrity and confidentiality: The data controller commits to guaranteeing the integrity and confidentiality of the collected and processed data.

In order to be lawful under Article 6 of the European Regulation 2016/679, the collection and processing of personal data can only take place if at least one of the following conditions is met:

  • The user or client has expressly consented;
  • Processing is necessary for the performance of a contract;
  • Processing is required by law;
  • Processing is necessary to protect the vital interests of the data subject or another natural person;
  • Processing is necessary for the performance of a task carried out in the public interest or the exercise of official authority;
  • Processing is necessary for the purposes of legitimate interests pursued by the data controller or a third party. 

Article 3: Personal Data Collected and Processed During Website Browsing

Data collected and method of collection:

The personal data collected on the website https://www.ibc-aviation.com/en/ are as follows:

  • First name, surname (a)
  • Email address (a)
  • Telephone number (a)
  • Geographic location (b)
  • IP address (b)

These data are collected when the user performs one of the following actions on the site:

  • Sending a message to IBC Aviation via the contact form (a);
  • Accepting cookies proposed by the site (b).

Data will be stored securely for:

  • 3 years for data from the contact form (a);
  • 13 months for data related to cookie acceptance (b).

Personal data collected as part of concluding a service contract with IBC Aviation:

  • Title, first name, surname (c)
  • Email address (c)
  • Telephone number (c)
  • Postal address (c)

These data are collected when the prospect or client:

  • Provides information for a quotation request (c);
  • Submits a registration form for subscribing to a service (c);
  • Submits a liability waiver form, mandatory for any service registration (e).

Data collected during commercial relationships ((c), (d), (e)) will be securely stored for 10 years, in accordance with commercial document retention regulations.

Purposes of the data collection:

  • Responding to enquiries via the contact or quotation request form (a);
  • Improving user navigation comfort (b);
  • Strengthening site security (b);
  • Monitoring and analysing site visits to enhance content (b);
  • Making commercial proposals to prospects and clients (c);
  • Concluding service contracts with clients ((c), (d), (e)).

Data transmission to third parties:

The personal data collected are not transmitted to any third party and are only processed by the site editor / IBC Aviation.

Data hosting:

The site https://www.ibc-aviation.com/en/  is hosted by OVH, 2, rue Kellermann – 59100 ROUBAIX – FRANCE, on its servers in France.
Data collected are exclusively hosted and processed in Europe.
Contractual data are stored at IBC Aviation’s registered office.

Article 4: Data Controller

Data Controller:

The data controller responsible for the processing of personal data is Frédérik Ioos, who may be contacted as follows:

The data controller determines the purposes and the means of the processing of personal data.

Obligations of the Data Controller:

The data controller undertakes to protect the personal data collected, to refrain from transmitting such data to third parties without the prior notification of the user or client, and to respect the purposes for which the data were collected.

The site uses an SSL (Secure Socket Layer) certificate to ensure that the information and data transfers transmitted through the site are secure.

An SSL certificate serves to secure the data exchanged between the user and the website.

Furthermore, the data controller undertakes to notify the user or client in the event of rectification or deletion of the data, unless such action would involve disproportionate formalities, costs, or procedures.

In the event that the integrity, confidentiality, or security of the personal data of the user or client is compromised, the data controller undertakes to inform the user or client by any means.

Article 5: Rights of the User and the Client

In accordance with the regulations concerning the processing of personal data, the user or client has the following rights:

To exercise these rights, the user or client must provide their first name, surname, and email address.

The data controller shall respond to the user or client within a maximum period of thirty (30) days.

Rights of the user or client regarding the collection and processing of data:

  • Right of access, rectification, and erasure:
    The user or client has the right to access, update, modify, or request the deletion of their personal data by sending an email to: contact@ibc-aviation.com
  • Right to data portability:
    The user or client has the right to request the portability of their personal data, held by the site or the company, to another site or service provider. Requests must be sent by email to: contact@ibc-aviation.com
  • Right to restriction of processing and to object to processing:
    The user or client may request the restriction of processing of their personal data or object to such processing without the site or company being able to refuse, unless they can demonstrate compelling legitimate grounds that override the interests, rights, and freedoms of the user or client.
    Requests must be sent by email to: contact@ibc-aviation.com
  • Right not to be subject to a decision based solely on automated processing:
    In accordance with Article 22 of Regulation (EU) 2016/679, the user or client has the right not to be subject to a decision based solely on automated processing, including profiling, if it produces legal effects concerning them or significantly affects them.
  • Right to determine the fate of data after death:
    The user or client may organise the fate of their personal data after their death, pursuant to Law No. 2016-1321 of 7 October 2016.
  • Right to lodge a complaint with the supervisory authority:
    If the data controller does not comply with the user's or client's request, or if the user or client considers that one of their rights has been infringed, they may lodge a complaint with the CNIL (Commission Nationale de l’Informatique et des Libertés - https://www.cnil.fr) or any competent judicial authority.

Personal Data of Minors:

In accordance with Article 8 of Regulation (EU) 2016/679 and the French Data Protection Act (Loi Informatique et Libertés), only minors aged 15 years or older may consent to the processing of their personal data.

For minors under the age of 15, the consent of a legal representative is required for the collection and processing of personal data.

The site editor reserves the right to verify, by any appropriate means, that the user is aged over 15 years or has obtained the consent of a legal representative before using the site.

Article 6: Use of "Cookies"

The website may use "cookie" technology.

A "cookie" is a small file (less than 4 KB) stored by the website on the user's hard drive, containing information about the user's browsing habits.

Cookies enable the site to compile statistics and information regarding traffic, to facilitate navigation, and to improve the service provided for the user's convenience.

The use of cookies involving the storage and analysis of personal data requires the prior consent of the user.

This consent is deemed valid for a maximum period of thirteen (13) months. After this period, the website will again seek the user’s consent to store cookies on their device.

User’s Right to Oppose the Use of Cookies:

The user is informed that they may oppose the recording of cookies by configuring their browser software accordingly.

The procedures for configuring browsers to oppose the recording of cookies can be found at the following (non-exhaustive) addresses:

Should the user deactivate cookies, they may continue browsing the site. However, any malfunction of the site resulting from such deactivation shall not be considered the fault of the site editor.

Description of Cookies Used by the Site:

The website editor draws the user's attention to the fact that the following cookies are used when browsing the site:

  • Joomla Session Cookie:
    By default, at least one cookie is used to store the visitor's session. This cookie is essential for the proper functioning of the site, does not store any personal data, and does not require user consent.
  • Google reCAPTCHA:
    Google reCAPTCHA is a service that distinguishes human users from bots by analysing user behaviour and responses to tasks such as image or sound recognition.
    This technology protects forms on our site from bots that may send spam or phishing messages.
    Activating this service constitutes acceptance of Google's Terms of Use.
    This service uses several cookies managed by Google.
  • Google Analytics:
    Google Analytics allows us to generate usage statistics for our website.
    It provides information such as the number of visitors over a given period, their approximate geographical location, device type, and other technical data.
    Activating this service constitutes acceptance of Google's Terms of Use.
    This service uses several cookies managed by Google.
  • Google Maps:
    Google Maps allows us to integrate interactive maps into our site.
    Activating this service constitutes acceptance of Google's Terms of Use.
    This service uses several cookies managed by Google.

Additionally, the site integrates social media buttons that allow users to access IBC Aviation’s social media accounts.
Cookies from these social networks may therefore be stored on the user's device when using these features.

The user is reminded that these sites have their own privacy policies and terms of use, which may differ from those of this site.
The website editor invites users to consult the privacy policies and terms of use of these social networks.

Article 7: Conditions for Amending the Privacy Policy

This privacy policy may be consulted at any time at the following address :

  • https://www.ibc-aviation.com/en/legal-notice.html

The site editor reserves the right to amend it in order to ensure its compliance with applicable legislation.

Therefore, users and clients are invited to consult this privacy policy regularly to remain informed of any changes.

The user or client is hereby informed that the latest update of this privacy policy took place on: 24/04/2025.